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WEBSITE TERMS AND CONDITIONS OF USE

These Terms and Conditions of Use set forth the standards of use for the Costaricatravelmarket.com website, owned and operated by LATINEXPLORE LLC, Inc. D.B.A Costa Rica Travel Market, a Delaware corporation.

By using and/or visiting the Costaricatravelmarket.com website or any other websites owned or operated by LATINEXPLORE LLC specified within this agreement as "CRTM" (collectively, the "Website"), you agree to abide by these Terms and Conditions of Use and the Costaricatravelmarket.com Privacy Policy, which is specifically incorporated into these Terms and Conditions of Use, and all applicable laws. You further agree to abide by the terms and conditions imposed by any provider of services on the Website, including payment of all amounts when due. If you do not agree to these Terms and Conditions of Use, you are not authorized to use the Website. Please read these Terms and Conditions of Use carefully. We reserve the right, at any time, to modify, alter or update these Terms and Conditions of Use without prior Notice. Modifications posted on the Website shall become effective immediately.

The text, information, data, articles, photographs, features and other content on the Website are intended for information purposes only and use of the Website is authorized solely for the purpose of gathering travel information, determining the availability of travel-related goods and services, making reservations or otherwise transacting business with travel suppliers.

USER AGREEMENT

As a condition of your use of this website, you warrant that (i) you are 18 years of age or older; (ii) that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions of Use, and to abide by and comply with these Terms of Use; (iii) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act; (iv) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto. You affirm that any information you provide in your registration will be accurate and complete in all respects, and that you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

ADDITIONAL TERMS

Additional terms and conditions may apply when you make reservations or purchase products or services, or when you participate in any sweepstakes or other promotions that may be offered by us from time to time either via our website or via social mediums. For example, sweepstakes are subject to rules. These terms and conditions will be posted in the area of the site where the relevant purchase is made or where you register for a sweepstakes or other promotion. Please read these additional terms and conditions carefully. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

You hereby agree that except as provided below for tax obligations on the amounts we retain for our services, CRTM do not collect taxes for remittance too applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes that CRTM pay the hotel suppliers for taxes due on the hotel's rental rate for the rooms. The hotel supplier's invoice CRTM for tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing entities.

You may cancel or change your prepaid hotel reservation, but you will be charged the cancellation or change fees indicated in the rules and restrictions for the hotel reservation. If you do not cancel or change your reservation before any cancellation policy period applicable to the specific hotel you reserved, which varies by hotel prior to your arrival date, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation. You must requests refunds for no-shows or early checkouts no later than 60 days after checkout.

You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes or cancellations on reservations after they are made, as indicated on the restrictions of that hotel. you agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.

RULES OF CONDUCT

The following Rules of Conduct apply to your use of the Website: You shall not:

  • Use the Website or its contents for any commercial purpose;
  • Provide false or deceptive information or make any fraudulent or speculative reservations;
  • Allow usage by others in such a way as to violate CRTM Terms and Conditions of Use.
  • Access, monitor or copy any content on this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission.
  • Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission.
  • "Frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.
  • You may download, display or print (1) copy of your itinerary and related documents from the Website in connection with travel or services booked through the Website. If you do so, you may not modify any content in any way. Except as provided above, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.

TERMINATION

CRTM may terminate or restrict your access to the Website at any time in its sole and absolute discretion. CRTM shall not be liable to you or to any third party for any limitation on or termination of your access to the Website. Upon such termination, you must immediately cease use of the Website.

PRIVACY POLICY

Your use of the Website is subject to our Privacy Policy. You agree that you have read our Privacy Policy, and it is reasonable and acceptable to you. Your acceptance of these Terms and Conditions of Use constitutes your consent to the information practices described in our Privacy Policy.

LINKS TO THIRD-PARTY SITES

The Website may contain hyperlinks to websites operated by parties other than CRTM. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

INTELLECTUAL PROPERTY

All content and information featured on this Website (including, but not limited to pricing and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers.

CRTM and its licensors retain all right, title and interest in the Website. Any use of materials on the Website or any form of data extraction or data mining, or other exploitation of any kind without the prior written permission of CRTM or its relevant service provider is strictly prohibited.

Costaricatravelmarket.com and all other Marks that appear or are displayed or used on the Website are registered or common law trademarks or service marks of CRTM or its third party service providers. These Marks may not be copied, downloaded, reproduced, used, modified or distributed in any way without prior approval from us or the relevant service provider, except as permitted as a part of an authorized copy as described under "Rules of Conduct" above.

REVIEWS, COMMENTS AND OTHER USER SUBMISSIONS

We welcome reviews, comments, questions, suggestions or other submissions from users of our Website by electronic mail or postings at designated areas within the website. By submitting your User Submissions to CRTM, you hereby grant CRTM a worldwide, non-exclusive, royalty-free, sub-licensable, and transferable right and license to use, reproduce, distribute, prepare derivative works of, publish, display, and perform the User Submissions in connection with the Website and CRTM or its successor's business, including without limitation for promoting and redistributing part or all of the Website and derivative works thereof in any media now known or hereafter developed and to use the name that you submit in connection with such User Submission. You acknowledge that CRTM may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a review that you submit) at our discretion, and that such User Submissions may be shared with our third party service providers. You further grant CRTM the right to pursue at law any person or entity that violates your or CRTM rights in the User Submissions. You acknowledge and agree that User Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any User Submissions. CRTM reserves the right to remove content and User Submissions, and/or to terminate access of any user, in its sole discretion and without prior notice.

You are fully responsible for the content of your User Submissions. If you choose to post User Submissions on the Website, we require that you adhere to the rules set forth below and that your use of the Website reflects your respect for the legal rights of users connected with the Website. The following rules apply to any User Submissions: You are prohibited from: (i) posting or transmitting to or from this Website any libelous, defamatory, or other material or content that would violate rights of publicity and/or privacy or that would violate any law, any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services), and any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party or is, in CRTM view, harassing, abusive, threatening, harmful, vulgar, profane, obscene, excessively violent, racist, or otherwise objectionable or offensive in any way; and (ii) engaging in commercial activities within the Website. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. If you do not agree to the foregoing rules, please do not provide us with any User Submissions.

DISCLAIMER OF WARRANTIES

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT FOR THOSE WARRANTIES INCAPABLE OF EXCLUSION UNDER APPLICABLE LAW. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CRTM DOES NOT GUARANTEE THE ACCURACY OR, AND OF, AND DISCLAIM ANY AND ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE HOTEL, AIR, CAR AND OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, RATINGS, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OR WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. IN ADDITION, CRTM EXPRESSLY RESERVED THE RIGHT TO CORRECT ANY PRICING ERRORS ON YOUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY.

Hotel Ratings: hotel ratings displayed on this website are intended as only general guidelines, and CRTM does not guarantee the accuracy of the ratings. CRTM make no guarantee about the availability of specific products and services of its associated suppliers.

The inclusion or offering of any products or services on the website does not constitute any endorsement or recommendation of such products or services. CRTM and its respective suppliers disclaim all warranties and conditions that this website, its servers or any email sent from the CRTM and/or their respective suppliers are free of viruses or other harmful components.

The carriers, hotels and other suppliers providing travel or other services on this website are independent contractors and not agents or employees of CRTM. CRTM IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. CRTM HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

In no event shall CRTM, and/or its respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of , or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise and even if CRTM and/or its respective suppliers have been advised of the possibility of such damages.

If, despite the limitation above, CRTM or its respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of CRTM, and/or its respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to CRTM in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the CRTM and/or its respective suppliers.

CLAIMS OF COPYRIGHT INFRINGEMENT

If you believe in good faith that materials hosted by us infringe your copyright, please click here

RESERVATIONS TERMS & CONDITIONS

All services provided for tour & travel arrangements through LatinExplore LLC a Delaware corporation D.B.A Costa Rica Travel Market are subject to the Terms & Conditions specified on the following statement.

These terms and conditions describe what you are legally entitled to expect from us when you purchase travel related services through us, in addition to your obligations as a customer. The term "CRTM" specified within this agreement refer to Latin Explore LLC.

Please read these terms and conditions carefully. Engaging in a reservation with us implies understanding and acceptance of these terms and conditions.

SUPPLIER RULES AND RESTRICTIONS

Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you purchase from us. Please read these additional terms and conditions carefully.

You hereby agree to abide by the terms and conditions and cancellation policies imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received in a timely fashion. Some hotel suppliers may require you to present a credit card or cash deposit upon check in to cover additional expenses incurred during your stay. Such deposit is unrelated to any payment received by CRTM for your hotel booking.

PREPAID HOTEL RESERVATIONS

You are aware that CRTM pre-negotiates room and service rates with hotel suppliers to facilitate the booking of reservations on your behalf. You also acknowledge that CRTM provides you with services to facilitate such booking of reservations for a consideration (the "facilitation fee") provided to us by the suppliers. The rates displayed on the website are a combination of the pre-negotiated rates for services reserved on your behalf by CRTM and the facilitation fee retained by CRTM for their services. You authorize CRTM to book reservations for the total reservation price, which includes the rates displayed on the website, plus tax recovery charges, service fees, and where applicable taxes on CRTM's services. You agree that your credit card will be charged by CRTM for the total reservation price. Upon submitting your reservation request, you authorize CRTM to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.

CHANGES, FEES & COSTS

Confirmed reservations are subject to the following fees:

  • All confirmed reservations can have a date change (subject to availability by the hotel) at no expense.
  • All confirmed reservations that are being changed for a second time or more, will incur a cost of $50.

CANCELLATIONS & REFUNDS

Trip cancellation insurance is strongly recommended for which you are responsible to purchase. In the event you cancel your reservation your right to a refund is limited.

Cancellation fees vary depending on supplier you elected and seasonality to which you chose. All cancellations must be received in writing. In certain cases other cancellation penalties may apply during certain holiday periods by certain hotels or other suppliers with stricter cancellation penalties than CRTM. In those cases the customer will pay for the additional penalties imposed to us by these suppliers.

In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.

All claims for refunds should be made in writing. No refunds will be made for unused services and/or changes on travel arrangements by traveler's decision after the departure date. No refunds applicable for lost services due to changes and/or delays on airline schedules.

ENTRY REQUIREMENTS

All travelers need to carry a valid passport for proof of US citizenship. Passport should be valid at least 6 months after your return date. Non U.S. passport holders should inquire with your local consulate. We do not assume any responsibility for denied boarding or entry at your destination. Please contact your embassy for additional information.

CODE OF CONDUCT

CRTM supports the fight to stop Human Trafficking including exploitation of children for labor and sexual purposes. The travel industry has a high moral duty to assist in the awareness of such actions and we will verify any situation that merits our attention regarding this matter.

CAR RENTALS

If your booking involves a car rental, please acquaint yourself with the rules of your particular rental company. A security deposit (varies per company and vehicle type) will be required upon signing of contract for up to $1500 to be placed on a major credit card. If you present yourself with no card or with no credit to place the hold, the rental company might reserve the right to deny the release of your car. Clients are also responsible for a mandatory daily insurance which is payable directly to the rental car company.

RESPONSIBILITY

CRTM responsibility is to coordinate and provide arrangements with other independent parties to provide you with the travel services purchased. CRTM is responsible to you only for services under our direct control, however in the absence of negligence on our part, we are not responsible for any claims, losses, damages or delay of baggage or other property; or delay, inconvenience, loss of enjoyment, distress or frustration, whether physical or mental arising from acts of God, the act or omission of any party other than CRTM and its employees; mechanical failures, government actions, weather or other factors beyond our control; failure to obtain documents, passports, visas and health certificates valid through the date of reentry when required, in which our cancellation charges will be assessed; failure to follow instructions including but not limited to check-in and check-out times and baggage handling; cancellation or change for any reason in travel services contracted and medical or health problems or physical disabilities. CRTM and its representatives and/or suppliers reserve the right to decline to accept or retain any person as a tour passenger in cases which person's health or mental condition, or physical infirmity or general deportment, impede the operation of the tour or the rights of welfare or enjoyment of the other tour passengers. In this case CRTM will refund the portion of un-provided ground services.

Travelers choosing to participate in these vacation programs do so at their own risk. CRTM is not to be held responsible for injuries, damage expenses and/or costs resulting from accidents or accidental death while participating in these vacation programs. CRTM reserves the right to cancel or change contracted travel services at its discretion except otherwise noted herein. In the event of complete cancellation by CRTM we shall refund all monies paid to us constituting a full settlement of all liability. No agent, employee or representative of CRTM has the authority to alter, modify or waive any of the provisions herein. Travelers have been instructed to read these RESERVATION TERMS AND CONDITIONS.

A WORD ABOUT OUR PRICES

All pricing is based on tariffs and exchange rates at the beginning of each year and are subject to change without prior notice. You acknowledge that CRTM pre-negotiates majority of rates with suppliers to facilitate the booking of reservations on your behalf. Majority of our packaged programs prices are lower compared to combined independent prices posted by suppliers including additional fees to compensate our recommendation, services, knowledge, expertise, experience, salaries and overhead costs related to communications, operational costs and promotion in order to offer a professional service. CRTM will not accept claims for price disparities once our proposal is accepted via deposit and/or final payment by client.

INDEMNIFICATION

You agree to defend and indemnify CRTM, and/or its respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, or demand, including but not limited to reasonable legal and accounting fees, in any action filed or commenced by a third parties as a result of: (a) your breach of these Terms and Conditions of Use or the documents referenced herein; (b) your violation of any law or the rights of a third party; or (c) your use of this Website.

DISPUTES

These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of Colorado (USA), without regard to its conflict of laws rules. You hereby consent to the exclusive jurisdiction and venue of the courts in Denver, Colorado, USA, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions of Use, including, without limitation, this paragraph. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

OTHER TERMS

Your acceptance of these Terms and Conditions of Use and your use of the Website do not create any joint venture, partnership, or employment relationship between you and CRTM. If any provision of these Terms and Conditions of Use shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. These Terms and Conditions of Use (and any other terms and conditions referenced herein) constitute the entire agreement between you and CRTM with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and CRTM with respect to this Website. Any rights not expressly granted herein are reserved. You may not transfer, delegate, assign or otherwise transfer any of your rights or obligations under these Terms and Conditions of Use. A failure by CRTM to act with respect to a breach by you of these Terms and Conditions of Use shall not constitute a waiver of our rights and remedies with respect to such breach or any subsequent breach.

These Terms and Conditions of Use supersede any prior Terms and Conditions of Use that were displayed on the Website before the effective date of these Terms and Conditions of Use, but, unless otherwise stated, do not supersede any additional terms and conditions stated elsewhere on the Website.

IMPORTANT NOTE

Please note that every reasonable effort has been made to keep all prices up to date and free of errors or omissions. Prices and policies from our vendors are subject to change without notice. Booking Confirmations issued at the time of booking confirm all final rates and offers within service agreements.

CONTACT INFORMATION

If you have any questions or concerns regarding these Terms and Conditions of Use, you may contact our Customer Service Department as indicated below:

BY MAIL:
Customer Service Department
481 S. Washington St

BY EMAIL:
info@costaricatravelmarket.com

Effective Date: May 14th, 2013